You can request a free IPv4 address change within 24 hours of service activation. After this period, there is a charge of £2 per change.
To request a change, please open a support ticket with our sales department.
Note:
Please keep in mind that there is a limit to how often you can request an IPv4 address change. While we don't set a strict cap, it's important to understand that frequent changes are discouraged due to several reasons:
Frequent IP changes can affect network stability and increase the load on network infrastructure.
Constantly updating IP addresses can confuse routers, servers, and other devices, potentially leading to network downtime or performance issues.
Each IP change request may involve manual intervention, adding to the workload of support staff.
Limiting changes helps prevent abuse, such as bypassing restrictions, accessing restricted content, or engaging in illicit activities, while promoting fair usage policies.